If you are like me, Customer Service is of the utmost importance.
This month, I worked with Five Super/Stellar Suppliers who have very high standards and went beyond the call of duty. I am a fan.
My March 2016 Top Five Favorite Suppliers:
1,). 1-800-Got- Junk – One of my favorite phone calls to make for a client. Whether the client is moving from their home of 50 years or 5 years- there is generally a lot of rubbish, litter, debris and junk to deal with. The 1-8oo-Got Junk Phone Team is so well-trained, patient and results oriented – it is a pleasure to speak with them. There are no “Dumb or Inane Questions.” What there is are solutions and a team to come pick up said debris and whisk it way. Gold Stars for Customer Service.
2,). Aby’s Upholstery -Two different San Jose clients needed furniture re-upholstered. I looked at the usual suspects and was unimpressed. Then, I found Aby’s Upholstery. An owner/operator, Santa Clara University grad, she was smart, polite and professional on the phone. She had a ton of Five-Star Yelp reviews.
- We met with her, selected the fabric and were “wowed” by her insights and ideas. Her team is quick, gracious and helpful. Both clients were ‘over the moon’ impressed. A locally owned retailer providing residential, commercial & automotive upholstery & repair services. Address: 1610 Monterey Hwy, San Jose, CA 95112 (408) 289-88872
- 3.). Fresh Air Janitorial – Serving San Francisco Bay Area -Alicia and her team cleaned a vast home which was recently sold. My clients wanted their home to be impeccable for the new owners. As a result of Fresh Air Janitorial -the house sparkles! I have never seen such attention to detail. They are high level cleaning professionals. As a rule, I seek out top of the line suppliers for my clients. Alicia is on my Top 5 List. Great rates. (650) 355-5158
- 4.). Mulugani Tires in Mill Valley– Clients have me take cars in for service / new tires and I never hesitate to suggest Mulugani Tires in Marin. A family-owned business and has been around for 68 years; the staff is polite, calm, friendly and professional. It is the polar opposite ever other tire center I have ever visited. Promotions and discounts and superb service.
- 5,). Auto 280 – 1315 Ocean Ave, San Francisco (415) 333-8622: Volvos Only. I have been a huge fan of Gary and Auto 280 for decades. He is very smart, cordial, and cost effective. He has been in business for over 30 years and is the best Volvo Specialist there is. He is also a great guy.
“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” Douglas Adams